At West Ascension Parish Hospital, we are committed to delivering not only excellent clinical care, but also compassionate and transparent financial support.
Our Patient Financial Services team is here to help you understand your hospital bills, navigate insurance coverage, and explore financial assistance options when needed.
After receiving care, you will receive a bill for hospital services such as inpatient and outpatient care, diagnostics, or emergency treatment.
You may also receive separate bills from independent providers involved in your care, such as emergency room physicians, anesthesiologists, or surgeons.
Online Bill Pay
Pay securely through our Patient Portal.
By Mail
West Ascension Parish Hospital
Attn: Business Office
301 Memorial Drive
Donaldsonville, LA 70346
In Person
Pay at our Business Office during normal business hours:
Monday - Friday, 7:00 AM - 4:30 PM
By Phone
Call us at (225) 473-7931
Every patient has the right to be treated with dignity, receive clear information about their diagnosis and treatment, and participate in decisions about their care.
We honor your right to privacy, confidentiality, and a safe care environment.
In turn, we ask that patients actively participate in their care by providing accurate health information, following the recommended care plan, and treating staff and fellow patients with courtesy and respect.
West Ascension Parish Hospital complies with the Federal No Surprises Act and honors all commercial insurance benefits for emergency services, helping protect patients from unexpected medical bills.
For non-emergency services, we accept most major insurance plans, Medicare, and Medicaid. Please bring your insurance information with you at the time of service.
Our team will work directly with your insurance carrier to file claims and help determine coverage.
We understand that healthcare costs can be overwhelming. If you are uninsured, under-insured, or facing financial hardship, you may qualify for assistance.
Resources available on this page may include:
Download Financial Assistance Application
View Financial Assistance Policy
View Financial Assistance Policy Summary
For help applying, visit the Business Office or call (225) 473-7931.
Hospital Price Transparency is a federal regulation established by the Centers for Medicare & Medicaid Services in January 2021. It requires hospitals to publicly share clear, accessible pricing information about the items and services they provide.
This regulation is designed to help patients:
Understand the cost of care in advance
Compare prices between hospitals
Avoid surprise billing
Make informed, value-based healthcare decisions
At West Ascension Parish Hospital, we are committed to transparency and provide access to our standard charges along with a Price Transparency Tool for common procedures and services.
West Ascension Parish Hospital is an Approved Medicaid Application Assistance Center. Our trained staff can assist patients with the Louisiana Medicaid application process on site and at no cost.
Appointments are required and can be scheduled by calling (225) 474-2142.
What You'll Need to Bring:
Proof of income
Government-issued photo identification
Proof of Louisiana residency
Social Security card
We understand that medical expenses are often unexpected, and navigating healthcare benefit plans can be complex. Our team is here to help you feel at ease when discussing any questions or concerns regarding your recent visit, insurance copay or deductible, or balance due.
If you have billing inquiries, please contact our Business Office for assistance.
Call: (225) 473-7931
Visit: 301 Memorial Drive, Donaldsonville, LA 70346