Patient Privacy & Rights

West Ascension Parish Hospital respects the basic human rights and personal dignity of each patient.

As a patient, you have the right to be informed about your care, to participate in decisions regarding your treatment, and to expect respectful and appropriate care while receiving services at our facility.

When a patient is incapacitated, incompetent, or a minor, these rights may be exercised by the patient’s legally authorized representative.

As a Patient, You Have the Right To:

• Be treated with courtesy, respect, and consideration.
• Receive care in a safe setting and have your privacy protected.
• Confidentiality of your medical record and protected health information.
• Access information contained in your medical record within a reasonable time.
• A prompt and reasonable response to questions and concerns.
• Know the identity of the physician, provider, and individuals involved in your care.
• Receive information about available patient support services.
• Receive information about hospital rules and regulations.
• Refuse treatment to the extent permitted by law.
• Receive information regarding financial resources available for care.
• Receive a reasonable estimate of charges when practical.
• Receive a clear and understandable itemized bill.
• Impartial access to treatment and accommodations.
• Receive emergency screening and stabilizing treatment as required by law.
• Be informed of experimental research and consent or refuse participation.
• Receive information about diagnosis, treatment options, risks, and prognosis.
• Have pain assessed and managed appropriately.
• Receive visitors of your choosing subject to reasonable restrictions.
• Have a support person or representative notified of admission when requested.
• Be free from restraints or seclusion unless necessary for safety.
• Voice complaints or grievances without fear of retaliation.

As a Patient, You Have the Responsibility To:

• Provide accurate and complete health information.
• Report unexpected changes in your condition.
• Ask questions when you do not understand your care.
• Follow the recommended treatment plan.
• Keep appointments and notify staff when unable to attend.
• Accept responsibility if refusing treatment or instructions.
• Fulfill financial obligations for healthcare services.
• Follow hospital rules and regulations.
• Maintain respectful behavior toward others.
• Respect the rights, privacy, and property of others.

Concerns, Complaints, and Grievances

If you have concerns about your care or experience at West Ascension Parish Hospital, please contact:

Kevin J. Causey
Patient Advocate
Phone: (225) 474-2137
Email: kevin.causey@westaph.org

Regulatory Agencies

Our Commitment

Your feedback is important to us and helps improve the quality of care and services we provide.

Translated versions of this Patients' Rights and Responsibilities handout are available upon request to ensure accessibility for all patients.